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Customer Strategy Director - Pratt & Whitney Engine Programs (Remote)

Date: Sep 12, 2022

Location: Westlake, TX, US Newington, CT, US North Charlestown, NH, US Manchester, CT, US

Company: GKN Aerospace Careers

About Us

GKN Aerospace is the world’s leading multi-technology tier 1 aerospace supplier. With 38 manufacturing locations in 12 countries, we serve over 90% of the world’s aircraft and engine manufacturers. We design and manufacture innovative smart aerospace systems and components. Our technologies are used in aircraft ranging from the most used single aisle aircraft and the largest passenger planes in the world to business jets and the world’s advanced 5th generation fighter aircraft.

About the opportunity

GKN Aerospace is a global engineering business. Every time you travel by air almost anywhere in the world, it is likely that GKN is helping you on your way. We design, manufacture and service systems and components for original equipment manufacturers around the world. We are continuously evolving, pioneering new technologies and reinventing existing ones, stretching ourselves to be better in everything we do.

We are looking for people who want to make a difference, talented members with the skills and passions to become the best of the future in what they do.

Job Summary

Provide leadership and direction to deliver a successful business development strategy to include developing and retaining long-term relationships with a major customer by serving as the top-level business development, sales and strategy owner for a customer. This role has significant revenue responsibility for capturing new business and capitalizing on existing and follow on business.

Job Responsibilities

  • Responsible for the long-term customer strategy.
  • Lead and define the strategy for the customer business to achieve above market growth. Accountable for defining and implementing growth and sales strategy with customer, including pre sales and insight selling.
  • Provides proactive internal and customer-focused capture strategies in the pursuit of new opportunities. Encompasses pricing, competition, SWOT analysis and taking responsibility over an extended capture phase to position the business to win.
  • Accountable for Lifecycle Gate pre 0-3, from identifying to winning the opportunity. Leads the Proposal team to develop the winning proposition. Provides the customer with liaison support within and across the business on new opportunities. Stays in close contact with the customer to ensure capture of opportunities. Leads bid / no bid review process.
  • Build and maintain effective customer and industry network. Maintain and develop customer program, supply chain / purchasing, engineering, technology and strategy contacts.
  • Tracks and understands organizational changes and how those changes affect business and partnership agreements. Seeks to understand the customer’s decision making process and key decision makers.
  • Collaborates with VP Business Line Strategy to gather and analyse intelligence regarding customers’, markets, products, services as well as relevant future trends and drivers.
  • Identifies business development opportunities by studying competitor products, technical problems, market intelligence, and identifying trends. Pursues teaming and partnering alliances with other companies. Maintains a working knowledge of key variables affecting the marketplace and key aerospace customers.
  • Champions the GKN Aerospace 5 culture principles.

Job Qualifications

Required Qualifications
•    Bachelor‘s Degree in Business or related fields
•    Minimum of 5 years of experience leading corporate strategy efforts.

Preferred Qualifications
•    MBA Preferred
•    Ability to collaborate with different internal teams
•    Broad knowledge and experience of the Aerospace industry and market 
•    Product knowledge within the Aerospace and Defense Industry
•    Broad network across the Aerospace industry 
•    Ability to operate and influence at appropriate levels both internally and externally
•    Good interpersonal and communication skills 
•    Tenacity 
•    Ability to anticipate future trends based on market intelligence 

Diversity Inclusion and Belonging (DIB)

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.


5 Principles