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Commercial Support Officer

Date: Sep 14, 2022

Location: Papendrecht, NL

Company: GKN Aerospace Careers

About Us

GKN Aerospace is the world's leading multi-technology tier 1 aerospace supplier. With 38 manufacturing locations in 12 countries, we serve over 90% of the world”s aircraft and engine manufacturers. We design and manufacture innovative smart aerospace systems and components. Every time you travel by air almost anywhere in the world, it is likely that GKN is helping you on your way.

We are looking for people who want to make a difference, talented members with the skills and passions to become the best of the future in what they do.

Job Summary

To support the day to day Commercial operation of the business and be responsible for the administration and activities associated with customer enquiries, the return of quotations, order receipt and management through to invoice clearance and overdue debt reduction within the Dassault Programme (F-6X / F-7X).

Job Responsibilities

  • Process and support the company order book to reflect the customer purchase order requirements in a timely and professional manner.
  • Take (full) ownership concerning the purchase orders and assuring these are checked and processed correctly.
  • Responsible to facilitate the quotation process and/ or make quotations and subsequently facilitate the invoicing process.
  • Responsible for overdue debt clearance including direct liaison and management of overdue debt resolution with customers.
  • Executes the agreed actions for improvements/ recoveries on claims and disputes including actions to align customer scorecards, in close collaboration with the responsible disciplines.
  • Co-ordination of Commercial communication to and from internal stakeholders and interface with Customer.
  • Ability to integrate with internal processes and departments to highlight commercial issues to the program.
  • Support the interface with the business to highlight contractual obligations to its customers in order to avoid breach of such obligations.
  • To support customer / change negotiations and implementation including analysis of data and pricing.
  • Establishing and controlling robust document management in the IPT and towards/ from the customer.
  • Keeping Customer informed on current delivery times and possible changes in delivery dates.
  • An initial training at the Filton Site (Bristol UK) for 2 weeks is part of the on boarding process.
  • Furthermore, you will travel to the Filton site every 3 months for approximately 2 days.

Job Qualifications

  • You have a relevant degree of working experience at this level
  • Experience with SAP is an advantage
  • You are able to communicate with internal stakeholders such as engineering/ production/ logistics and finance.
  • You are able to communicate in fluently in English and preferably in Dutch (verbal and in writing) 
  • French language would be a plus for this position.
  • Commercial experience is an advantage
  • You can take ownership for your work

Short Description

Besides an innovative and international work environment that offers you a good work-life balance, we offer you opportunities to learn and grow, a competitive salary, pension plan, 40 days off and travel allowance. And a good salary in job grade J.

Diversity Inclusion and Belonging (DIB)

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.

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