Receptionist

Job Summary

The Receptionist serves as the first point of contact for visitors, customers, and suppliers while providing general administrative support as needed for the smooth day-to-day office operations of our Muncie, IN facility.  This position will be based fully onsite.

Job Responsibilities

•    Serve as the primary receptionist by greeting and directing visitors, vendors, customers, and employees in a professional and courteous manner.
•    Manage visitor access and site security through the iLobby visitor management system.
•    Answer, screen, and route incoming phone calls, emails, and other inquiries.
•    Receive raw materials using supplier packing lists, assign serial numbers, and enter parts into the LN system to create routers.
•    Maintain breakrooms and common office areas, ensuring supplies are stocked and organized.
•    Serve as the primary point of contact for facility and service vendors, including office cleaning services, Cintas uniform rentals and supplies, landscaping, water services, and vending providers.
•    Plan and coordinate employee recognition and workplace celebration activities.
•    Provide administrative support to Human Resources as needed
•    Perform additional duties and provide backup support to various functions as assigned by the Site Manager.

Job Qualifications

Required:
•    High school diploma or equivalent
•    3+ years of previous experience in reception, office administration, customer service, or plant administration 
•    Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
•    Ability to maintain confidentiality and work effectively with employees, customers, suppliers and visitors.
•    Strong attention to detail and accuracy in recordkeeping and data entry
•    Must be a US Person (Citizen or Green Card Holder) or have the ability to obtain the necessary Government licensing to work with controlled technology and products

Preferred:
•    Experience working in a manufacturing environment
•    Experience with ERP systems (SAP, LN,) 
•    Experience with and inventory or receiving processes

Physical:
•    Standing and walking at least 7hrs/day
•    Ability to carry and lift weight up to 25lbs
•    Bending, squatting, reaching, pushing, and pulling required (At least 2hrs/day)
•    Use of hands for fine dexterity, light and strong grasping (At least 7hrs/day)