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Programme Support Officer

Date: Aug 29, 2021

Location: Helmond, NL

Company: GKN Aerospace Careers

Job Summary


Due to our growth we are looking for a Programm Support Officer to support the day to day commercial operation of the business and be responsible for the administration and activities associated with customer enquiries, the return of quotations, order receipt and management though to invoice clearance and overdue debt reduction.

Job Responsibilities


  • Process and support the company order book to reflect the customer purchase order requirements in a timely and professional manner.
  • Facilitate the invoicing process and be responsible for overdue debt clearance (including direct liaison and management of overdue debt resolution with customers.
  • Executes the agreed actions for improvements/ recoveries on claims and disputes including actions to align customer scorecards, in close collaboration with the responsible disciplines.
  • Co-ordination of Commercial communication to and from internal and external customers.
  • Ability to integrate with internal processes and departments to highlight commercial issues to the program.
  • Support the interface with the business to highlight contractual obligations to its customers in order to avoid breach of such obligations.
  • To support customer / change negotiations and implementation including analysis of data and pricing.
  • Establishing and controlling robust document management in the IPT and towards/ from the customer.

Further Responsibilities


  • Monitoring on progress, scope, costs and resource management and allocation for the program.
  • Preparing and maintaining the customer outlook for budgeting purposes. Supporting Risk and Opportunity Management activities and managing the risk register to control and mitigate the risk exposure.
  • Establishing and controlling robust document management in the IPT and towards/ from the customer.
  • Support creation, coordination and delivery of (change) proposals to customer requests.
  • Analyzing the Program Performance Summary (PPS), and initiating actions in case of deviations.

Your Profile


  • At least 3 years of relevant experience in an (international, technical) development environment
  • Preferably a midlevel completed logistics education, (technical) business administration or similar relevant training
  • Commercial or Accountmanager experience , communicative and analytically strong
  • Hands on mentality
  • Good Windows office knowledge 
  • Coordinating and planning capabilities
  • Good command of the English language, spoken and written
  • Affinity with technology
  • No 9 to 5 mentality
  • “Ownership” of the activities under responsibility

Working Conditions


We offer an innovative and international environment in which we work in a High Tech organization with a rich history in the field of aircraft construction. Our organization exudes a passion for technology and our employees are rightly proud of what they develop and build. Within Fokker Landing Gear you get every opportunity to build on your career and personal development. In addition, we offer an attractive package of benefits based on the Collective Labor Agreement for Metal Electronics, including a competitive salary, profit-related benefit and 40 vacation days.



Fokker Landing Gear (FLG) is part of the GKN concern and is active in the field of landing gear and related systems. This includes the design and development, production and assembly of complete landing gear, as well as the repair and overhaul of systems in use. FLG, with its ± 370 employees, is active for the F-35 Lightning II (JSF), the Apache combat helicopter, the NH90 helicopter, the Bombardier Dash 8 Q400 and the F-16 fighter aircraft. For a Dutch aviation company of this size, we have acquired a unique position in the F-35 (JSF) program based on our design and development capabilities. In addition, FLG has been working for over 15 years on the development of composite material that can be used in landing gear components. This gives FLG a leading technology position in the landing gear market and we are excellently positioned to contribute to the development of better, sustainable aircrafts. 



Do you recognize yourself in this profile and does the position appeal to you? Then apply via this website and use the apply button or mail for more information to our recruiter Rodney Becker via rodney.becker@fokker.com