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Commercial Support Officer (IPT) Part Time - 18 hours.

Date: Nov 17, 2021

Location: Bristol, GB

Company: GKN Aerospace Careers

About Us

GKN Aerospace is the world's leading multi-technology tier 1 aerospace supplier. With 51 manufacturing locations in 14 countries, we serve over 90% of the world”s aircraft and engine manufacturers. We design and manufacture innovative smart aerospace systems and components. Every time you travel by air almost anywhere in the world, it is likely that GKN is helping you on your way.


We are looking for people who want to make a difference, talented members with the skills and passions to become the best of the future in what they do.

Job Summary

We are seeking a new Commercial Support Officer, based at our Filton site, to support the day to day Commercial operation of the business. They will be responsible for 
the administration and activities associated with customer enquiries, the return of quotations, order receipt and management though to invoice clearance and overdue debt 
reduction.

Job Responsibilities

  • Process and support the company order book to reflect the customer purchase order requirements in a timely and professional manner.
  • Facilitate the invoicing process and be responsible for overdue debt clearance (including direct liaison and management of overdue debt resolution with customers.
  • Executes the agreed actions for improvements/ recoveries on claims and disputes including actions to align customer scorecards, in close collaboration with the responsible disciplines. 
  • Co-ordination of Commercial communication to and from internal and external customers. 
  • Ability to integrate with internal processes and departments to highlight commercial issues to the program. 
  • Support the interface with the business to highlight contractual obligations to its customers in order to avoid breach of such obligations. 
  • To support customer / change negotiations and implementation including analysis of data and pricing.
  • Establishing and controlling robust document management in the IPT and towards/ from the customer.

Job Qualifications

Diversity Inclusion and Belonging (DIB)

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.

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