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Program Support Officer (IPT) - Amityville, NY

Date: Apr 5, 2021

Location: Amityville, NY, US

Company: GKN Aerospace Careers

About Us

GKN Aerospace is the world’s leading multi-technology tier 1 aerospace supplier. With 50 manufacturing locations in 15 countries, we serve over 90% of the world’s aircraft and engine manufacturers. We design and manufacture innovative smart aerospace systems and components. Our technologies are used in aircraft ranging from the most used single aisle aircraft and the largest passenger planes in the world to business jets and the world’s advanced 5th generation fighter aircraft.

About the opportunity

GKN Aerospace is a global engineering business. Every time you travel by air almost anywhere in the world, it is likely that GKN is helping you on your way. We design, manufacture and service systems and components for original equipment manufacturers around the world. We are continuously evolving, pioneering new technologies and reinventing existing ones, stretching ourselves to be better in everything we do.

We are looking for people who want to make a difference, talented members with the skills and passions to become the best of the future in what they do.


Job Summary

The Program Support Officer supports the day to day program operations of the defense business within the Amityville, NY and Wellington KS sites and is responsible for the administration and activities associated with control and monitoring of progress, scope, cost and resource management within the program.

Job Responsibilities

  • Supporting the Program Manger to ensure execution of scheduled engineering and manufacturing activity.
  • First point of escalation for customer purchase order or contractual issues internally and from customer.
  • Compiling and schedules/ plans for the program.
  • Monitoring on progress, scope, and costs and for the program and facilitating variance analysis.
  • Initiating of improvements/ recoveries for on-time delivery (OTD) and quality (Q) from Customer Scorecards in close collaboration with the responsible disciplines.
  • Preparing and maintaining the customer outlook for budgeting purposes via ERP entries.
  • Review Customer MRP and conclude on demand changes, check against contractual conditions and update demand as part of MPS.
  • Supporting Risk and Opportunity Management activities and managing the risk register to control and mitigate the risk exposure.
  • Establishing and controlling robust document management in the IPT and towards/ from the customer.
  • Maintaining key performance metrics and contribute to internal reporting requirements.
  • Supporting creation, coordination, delivery and negotiation of change, follow-on, and new business proposals in response to customer requests.
  • Ensuring customer payment in accordance with agreed payment terms.
  • Preparing and analyzing the Program Performance Summary (PPS), and initiating and tracking actions in case of deviations.
  • Skilled in drafting communications to flow to peers, leaders and customers.
  • Adhering to all program management and Commercial standards and policies in accordance with the GKN Aerospace Program Management framework and contribute to process development
  • Other duties and special projects as assigned by supervisor or business line leadership as new platforms are quoted and awarded.


Required Qualifications

  • High school diploma with 8+ years of contracts administration and project management experience OR,
  • Bachelor’s degree plus 5+ years of contracts administration and project management experience.


Preferred Qualifications

  • College degree in business, engineering, or operations preferred.
  • GKN ERP experience.
  • Customer Focused- excellence in customer service.
  • High reasoning and problem solving skills - verbal, numeracy and literacy.
  • High attention to detail.
  • Good communication skills. 
  • Strong desire to learn. 

Diversity Inclusion and Belonging (DIB)

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.


5 Principles


Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty